Workforce OS Case Study | Operations Automation
Back to Case StudiesWorkforce Management OS
Unified platform for scheduling, shift management, time tracking, and payroll validation for 1,000+ employees.
This Operations AI automation case study explores Workforce Management OS. Tags: Operations, Workflow Automation, AI Implementation, Integration, Retool, Make.com, AI Automation.
-70%
Scheduling Time
-92%
Payroll Errors
12-18%
Labor Cost Savings
Overview
A services company with over 1,000 hourly employees needed a unified platform for scheduling, shift management, time tracking, and payroll validation. The system achieved unified visibility across all business units with significant labor cost savings.
Challenges
Scheduling done in spreadsheets
Legacy payroll system with limited integrations
Frequent payroll discrepancies
No visibility of staffing shortages
High administrative workload
What We Delivered
Workforce backend with Node.js microservices
Overtime and payroll validation engine
Shift planning interface with availability matrix
Real-time coverage heatmaps
AI workforce assistant with skill-based matching
Azure AD SSO with full audit trail
GDPR-compliant access control
Tech Stack
Node.js, MongoDB, GraphQL, Next.js, Azure AD SSO, Docker, Kubernetes
Tags
Results
-70%
Scheduling Time
-92%
Payroll Errors
12-18%
Labor Cost Savings
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