Workforce OS Case Study | Operations Automation

Back to Case Studies
Operations

Workforce Management OS

Unified platform for scheduling, shift management, time tracking, and payroll validation for 1,000+ employees.

This Operations AI automation case study explores Workforce Management OS. Tags: Operations, Workflow Automation, AI Implementation, Integration, Retool, Make.com, AI Automation.

-70%

Scheduling Time

-92%

Payroll Errors

12-18%

Labor Cost Savings

Overview

A services company with over 1,000 hourly employees needed a unified platform for scheduling, shift management, time tracking, and payroll validation. The system achieved unified visibility across all business units with significant labor cost savings.

Challenges

1

Scheduling done in spreadsheets

2

Legacy payroll system with limited integrations

3

Frequent payroll discrepancies

4

No visibility of staffing shortages

5

High administrative workload

What We Delivered

Workforce backend with Node.js microservices

Overtime and payroll validation engine

Shift planning interface with availability matrix

Real-time coverage heatmaps

AI workforce assistant with skill-based matching

Azure AD SSO with full audit trail

GDPR-compliant access control

Tech Stack

Node.js, MongoDB, GraphQL, Next.js, Azure AD SSO, Docker, Kubernetes

Tags

OperationsWorkflow AutomationAI ImplementationIntegrationRetoolMake.comAI Automation

Results

-70%

Scheduling Time

-92%

Payroll Errors

12-18%

Labor Cost Savings

Want Similar Results?

Let's discuss how we can transform your operations with automation and AI.

Book a Strategy Call

Related Case Studies