Vendor Marketplace OS Case Study | eCommerce Automation
Back to Case StudiesMarketplace Vendor Matching & Onboarding
Automated vendor discovery, vetting, and onboarding for B2B marketplaces and wholesale platforms.
This eCommerce AI automation case study explores Marketplace Vendor Matching & Onboarding. Tags: eCommerce, Lead Management, Workflow Automation, Document Processing, Make.com, Retool, OpenAI, AI Automation.
3 weeks → 3 days
Onboarding Time
+35%
Vendor Quality Score
10× faster
Application Processing
Overview
A B2B marketplace needed to scale vendor acquisition while maintaining quality. Manual vetting was slow and inconsistent, and onboarding took weeks. The automation reduced vendor onboarding from 3 weeks to 3 days.
Challenges
Manual vendor vetting taking weeks
Inconsistent quality standards
Document collection via email
No visibility into application pipeline
Onboarding steps scattered across tools
What We Delivered
Self-service vendor application portal
AI-powered document verification (licenses, insurance, certifications)
Automated scoring and tier assignment
Onboarding checklist automation
Vendor performance dashboard
Integration with payment and fulfillment systems
Tech Stack
Custom vendor portal, Make.com, OpenAI for document analysis, Retool, PostgreSQL
Tags
Results
3 weeks → 3 days
Onboarding Time
+35%
Vendor Quality Score
10× faster
Application Processing
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