Onboarding Case Study | HR Automation

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Employee Onboarding OS

Standardized and automated onboarding for new hires across multiple departments and locations.

This HR AI automation case study explores Employee Onboarding OS. Tags: HR, Workflow Automation, AI Implementation, Integration, OpenAI, Make.com, AI Automation.

-60%

Onboarding Time

Zero

Provisioning Errors

Achieved

Day 1 Productivity

Overview

A fast-growing services company needed to standardize and automate onboarding for new hires across multiple departments and locations. The system reduced onboarding time by 60% and enabled new hires to be productive on Day 1.

Challenges

1

Onboarding steps differed from team to team

2

Equipment provisioning was inconsistent

3

Access permissions manually assigned

4

HR had no visibility into onboarding status

5

New hires waited days for proper setup

What We Delivered

Node.js microservices with PostgreSQL data model

Automated account creation (Google Workspace / Azure AD)

Checklist-based onboarding flows with auto-assigned tasks

Manager dashboard showing progress of all new hires

AI assistant for new-hire questions on policies and tools

Automated reminders and escalation rules

Tech Stack

Node.js, PostgreSQL, Next.js, Azure AD/Google Workspace APIs, OpenAI

Tags

HRWorkflow AutomationAI ImplementationIntegrationOpenAIMake.comAI Automation

Results

-60%

Onboarding Time

Zero

Provisioning Errors

Achieved

Day 1 Productivity

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