Product Analytics Dashboard Case Study | SaaS Automation

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SaaS & Technology

Usage Analytics Dashboard for SaaS Platform

Real-time product usage, cohorts, retention, and feature adoption metrics for data-driven product decisions.

This SaaS & Technology AI automation case study explores Usage Analytics Dashboard for SaaS Platform. Tags: SaaS & Technology, Reporting, Integration, Data Entry, Retool, Make.com, HubSpot, AI Automation, Workflow Automation.

100%

Data-Driven Decisions

+9%

Retention Improvement

Full

Feature Visibility

Overview

A SaaS company lacked visibility into how customers interacted with their product. The product team was guessing priorities without data, and there was no cohort or retention tracking in place.

Challenges

1

No consolidated timeline of events

2

No cohort or retention tracking

3

No visibility into feature adoption

4

Product team guessing priorities

What We Delivered

Data ingestion engine syncing app events → DB

Real-time analytics dashboard in Retool

Cohort analysis (DAU, WAU, MAU)

Activation metrics and usage heatmaps

Alerts for churn-risk customers

Tech Stack

Retool, BigQuery, Mixpanel API, Make.com, HubSpot, SQL ETL pipelines

Tags

SaaS & TechnologyReportingIntegrationData EntryRetoolMake.comHubSpotAI AutomationWorkflow Automation

Results

100%

Data-Driven Decisions

+9%

Retention Improvement

Full

Feature Visibility

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